We're just five days away from the enrollment deadline for Minnesotans who want to have health coverage on January 1st, and MNsure remains a mess.
Security flaws, website errors, incorrect tax credit information, and other problems have continued to plague MNsure since its launch on October 1st. As of today, we're not aware of a single insurance card that has been mailed to anyone who has enrolled through the MNsure website.
Even worse, Minnesotans can't get answers from MNsure. Wait times on the MNsure help line exceed more than 45 minutes on average, and many are disconnected automatically after being on hold for one hour, forcing people to take several hours out of their day just to get a question answered. Emails, tweets, and Facebook comments seeking answers and information are being ignored.
Minnesota families deserve better than this. Governor Dayton and Democrats have spent more than $150 million dollars of taxpayer money putting Minnesota "all-in" on ObamaCare and a website that doesn't work.
Those who have been lucky enough to get through the sign-up process and overcome the technical difficulties remain unsure whether they'll have an insurance card because MNsure can't get payment information transmitted to insurance companies.
Others who can't complete the enrollment process due to technical difficulties may face expiring plans on December 31st and risk being uncovered on January 1st.
No family should have to worry about their insurance coverage during the Holiday season because of the incompetence of a government agency.
Republicans have repeatedly raised concerns about these serious flaws since MNsure's launch, calling on Governor Dayton and Democrats to work to fix these problems and make sure Minnesotans have the coverage they need January 1st. The legislative oversight committee, which oversees MNsure, hasn't met since September -- before the disastrous rollout.
For too long, Governor Dayton and Democrats have ignored the reality that their new state agency, MNsure, is failing Minnesotans. If you or a loved one is having difficulties with MNsure, I hope you'll contact my office. I can be reached by email at firstname.lastname@example.org or you can reach my office by phone at 651-296-5364.
Grocers Association Award
Last week I was honored to receive the Minnesota Grocers Association 2013 Hero of the Retail Food Industry Award. The Minnesota Grocers Association represents supermarkets and retail food stores around the state that help put food on family tables across the state.
Have a wonderful Christmas, and stay safe on the roads as you're traveling.
Rep. Kurt Daudt