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Protection against coercion (new law)

Published (5/25/2012)
By Lee Ann Schutz
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Anyone who thinks they have been coerced into purchasing a home improvement product or service from a door-to-door sales agent will have three days to cancel or request a return of payment or goods without penalty.

The protection is contained in a new law, effective Aug. 1, 2012, sponsored by Rep. Andrea Kieffer (R-Woodbury) and Sen. Ted Daley (R-Eagan).

The law also implements fraud prevention measures directed at those providing money transmitting services.

Each money transmitter shall:

provide a clear, concise and conspicuous consumer fraud warning on all transmittal forms used by consumers;

provide consumer fraud prevention training for agents involved with transmittals;

monitor agent activity relating to consumer transmittals; and

establish a toll-free number for consumers to call to report fraud or suspected fraud.

Additionally, the law protects a vulnerable adult who may be coerced by a scam artist into transmitting money.

According to the nonpartisan House Research Department, the law requires money transmitters to allow individuals to disqualify themselves from sending or receiving money transfers. The disqualification lasts for one year, unless the consumer asks for it to be in effect for a longer period or terminates the disqualification.

HF2173*/ SF2067/CH234

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