Dear friends and neighbors,
Many of our community members in the southwest metro experienced the recent severe storms that were accompanied by hail.
Summer storms can cause all kinds of serious damage to automobiles: Damage to the exterior and glass, flood damage to the engine and interior areas, wind-driven debris damage, and damage from fallen trees or tornadoes.
The Minnesota Department of Commerce has provided the following information to assist auto owners with damage claims:
How to File and Settle a Claim
Repairing Your Vehicle
Determining the Market Value of a Totaled Vehicle
If you find yourself in need of some additional help, the Minnesota Department of Commerce has resources that will provide it. Its Consumer Response Team is there to make things easier for you after the storm.
If you have a problem with your insurance company, call the CRT. A representative will available between the hours of 8 a.m. to 5 p.m., Monday through Friday. To contact CRT, call (651) 539-1600 or (800) 657-3602 in Greater Minnesota. The email address is consumer.protection@state.mn.us.
If you are unable to resolve a problem or complaint with your insurance company, the CRT may be able to help. The Minnesota Department of Commerce investigates written complaints against licensees. Investigations seek to determine if there has been a violation of current Minnesota statutes or rules. If a violation has occurred, administrative sanctions (license revocation, fines, etc.) may be taken. The Department attempts to secure the payment of claims or obtain refunds for consumers who have been victimized by licensee misconduct.
When filing a complaint:
Know Your Rights
To fully understand what your insurance company MUST and CANNOT do when processing your complaint, visit our Know Your Rights page and contact a CRT representative with any questions.
Transportation Town Hall
On Wednesday, August 14, I will be hosting a transportation meeting with Rep. Frank Hornstein, Chair of the House Transportation Finance Committee. We will be discussing transportation issues and challenges for Eden Prairie, Minnetonka and the surrounding communities. We will be meeting at the Glen Lake Activity Center (14350 Excelsior Blvd, Minnetonka) from 7:00-8:00 pm. I hope you’re able to attend!
As always, thank you for the honor of being your voice at the State Capitol.
Best,
Yvonne