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Howe encourages MNsure enrollees to provide online comments

Friday, April 1, 2016

 

 

ST. PAUL – A website has been launched to gather comments and feedback from Minnesota families, taxpayers and small-business owners regarding the MNsure health insurance exchange.

Minnesotans recently testified before a House committee and expressed concerns over the difficulties they have faced with MNsure. One of the most recent issues to surface pertains to a failure to meet the deadline for providing MNsure enrollees with 1095-A forms necessary for filing their taxes. MNsure has promised to resolve by the end of this week, two months after the Feb. 1 deadline.

"There have been serious issues with MNsure since the day it launched and this website will provide citizens with a way they can register feedback regarding their experiences so legislators can take them under advisement," said Rep. Jeff Howe, R-Rockville. "Minnesotans deserve better customer service than they have received from MNsure and this tool will help us formulate ideas for improvements."

House legislation has been introduced that would have MNsure compensate people $10 for each day the form was late after Feb. 1. That rate would increase to $50 per day if the tax deadline passes and they still haven't received their forms.

The new website can be found at http://www.house.leg.state.mn.us/cmte/comment.

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